What is the difference between pausing and disconnecting a bot?

Pausing retains pending replies for later delivery. Disconnecting removes local credentials and pairing. Neither operation should be confused with cancelling tasks already running.

Before you begin

Messaging submits work to an existing desktop teammate. Keep OfficeCubs running, connected to the internet and able to use its AI tool. Check both the provider connection and the task result: a bot connection can be healthy while the selected work engine still needs attention.

Steps

1. Open Manage connection.
2. Choose pause when you intend to resume.
3. Choose disconnect when removing the connection.
4. Review active tasks separately.

Example

During maintenance, pause a bot to retain pending results. If removing access entirely, disconnect and inspect whether accepted tasks also need cancellation.

Check the result

Check the connection state and Task board after the change.

Limits and troubleshooting

Requests already accepted by a messaging provider cannot be recalled. Use task controls to stop execution that was accepted before disconnecting.